Refunds and Returns Policy

Refunds

If you are unhappy with your purchase please contact us about an exchange or refund. Customers have up to 10 days after the goods dispatch date in which to request a return and refund. We will be happy to refund your purchase (excluding your delivery costs) up to 14 days after delivery provided the item is returned unused, in re-saleable condition and with proof of payment. We recommend that any returns be sent by Recorded Delivery.

Before returning any product(s) please contact us via email or telephone sales@wagstaffes.co.uk or 01948 662818 (9am to 5pm).

We can except all exchanges/refunds (for faulty goods), at our store in Whitchurch, Shropshire.